Pricing, Payment, Insurance & Fines
Of course, you have the right to dispute any fine. Please note: If we’ve already sent you the fine details, it means the fine has been paid by the supplier...
Thu, 15 May, 2025 at 12:46 PM
Don’t worry! The police will most likely ask you for the car’s registration card and rental contract, which will be given to you when receiving the car. Smi...
Thu, 15 May, 2025 at 12:46 PM
Yes, you can view and download all invoices related to your booking through the Invoices section in your account at any time.
Thu, 15 May, 2025 at 12:47 PM
You can remove your card 90 days after your rental has ended. This timeframe covers any delayed charges that might still apply, such as Salik tolls or traf...
Thu, 15 May, 2025 at 12:47 PM
If you believe a damage charge is incorrect, please reply directly to the email we sent regarding the issue. Make sure to include any supporting evidence s...
Thu, 15 May, 2025 at 12:47 PM
No need to purchase a Salik sticker. The car is already registered for Salik, and any tolls you pass through will be billed to you later. Charges vary by ga...
Thu, 15 May, 2025 at 12:47 PM
If you encounter any issues with payment, please check your card details and try again. If the issue persists, you can contact our support team via: ...
Thu, 15 May, 2025 at 12:47 PM
Smoking is not allowed inside the car. A fee of AED 550 will apply if detected. Pets are also not allowed inside the car, and a fee of AED 275 will apply if...
Thu, 15 May, 2025 at 12:48 PM