Delivery & Collection
Yes, you can either pick up the car yourself from the location shown in the app or choose to have it delivered to your preferred address. For daily book...
Thu, 15 May, 2025 at 12:51 PM
You can request drop-off in another city, but intercity fees will apply.
Thu, 15 May, 2025 at 12:53 PM
The car must be returned to Dubai as per the original booking. Changing the drop-off location to Abu Dhabi is possible but will incur intercity charges. L...
Thu, 15 May, 2025 at 12:53 PM
Dropping off rental cars in airport parking is not allowed under our policy, as it may lead to parking fines or complications. Please use the designated dro...
Thu, 15 May, 2025 at 12:56 PM
If your car delivery is delayed, please contact our support team via: Live Chat Email at hello.dubai@joinswapp.com Call on 800 032 1145 We’ll ch...
Thu, 15 May, 2025 at 1:32 PM
Have your ID and driving license ready. Inspect the car for fuel level, mileage, cleanliness, tires, and damages. Take photos/videos and keep the handover f...
Thu, 15 May, 2025 at 1:32 PM
Please return the car at the same time slot it was delivered. It should also be in the same fuel level and cleanliness condition as when received to avoid a...
Thu, 15 May, 2025 at 12:57 PM
You can book our car rental services in Dubai and Abu Dhabi. However, you are free to drive anywhere within the seven emirates of the UAE.
Wed, 21 May, 2025 at 4:44 PM